Tech Support

Need help? We’ve got you covered.

Are you having trouble with your HCS-issued Chromebook or one of the applications your child is using for class?

If you need technology support related to your Chromebook or to any of your student’s online learning platforms, you can contact the HCS Tech Hotline by calling (423) 493-0350. The HCS Tech Hotline is open Monday – Friday from 7am – 3:30pm.

Tech Goes Home Chattanooga has also created a series of short videos and lessons — Tech Goes Home Shorts — to help you become more familiar with your child’s Chromebook and the platforms they have been asked to use for school:

Hamilton County Schools has made a number of learning resources available online, including videos to assist you with PowerSchool, specific help for English language learners and digital platforms for HCS at Home:

Are you having trouble with your WiFi router or another issue with your WiFi service itself?

You can contact EPB Customer Service 24 hours/day at (423) 648-1372.